> Forest of True Sight > Questions & Answers Reload this Page how do these bans work again
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Old Feb 08, 2008, 02:48 PM // 14:48   #21
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thanks for the replies so far, it's given me some hope of recovering my account


for the record, i haven't played after accepting the new EULA on the jan 31 update (went home to celebrate CNY). only went on today to find out what happened; and i'm expecting a reply from a gm sometime tomorrow.

to Cacheelma: i should pick up that book sometime, it looks interesting
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Old Feb 08, 2008, 07:19 PM // 19:19   #22
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Quote:
Originally Posted by Red Sonya
I don't care what you find or what you think.
It doesn't matter. I was merely expressing my personal opinion that your view of all other people is rather harsh.

Quote:
Originally Posted by Red Sonja
You're probably one of the loser 117 that got banned awhile back
LOL, no.

Quote:
Originally Posted by Red Sonya
and just saying anything to make Anet look bad.
I will say anything that I feel is my view of the truth - I am not a "fanboi" that will simply agree with, and defend, every single thing that Anet (or anyone for that matter) does or says - if I feel it is not right. However, neither am I one of the QQing Anet bashers that proliferate on these forums at the moment, and will happily give credit where it is due.

Lazuli - I'm wishing you best of luck with retrieving your account.
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Old Feb 08, 2008, 07:26 PM // 19:26   #23
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Quote:
Originally Posted by lazuli
finally, its my turn in the lottery;
Can't win the lottery if you don't play Hopefully I am never in this lotto
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Old Feb 16, 2008, 02:21 PM // 14:21   #24
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well, over a week has passed.
im not a fan of necroposting, but this is something i need to say

i am unable to even question the ban because i dont remember any of my access keys (never thought to write them down..) and i need them before they will consider me the owner of my account.

i cant repeal the ban, and they wont even tell me why. my own hunch is that they thought i was multiplaying on the same account because i logged in both china and taiwan after i went home for new years.

i'm a little bitter now, after jumping a week's worth of hoops from their GM's/reps and hitting a brick wall.

It's not like Gaile's going to magically come save someone who got randomly permabanned, so it's probably the end of the line for me here.

I guess there wasn't too much to regret, but there were some items i would have liked to pass to my proteges ive met in my time.

There you have it, a 2-year vet bites the bullet without knowing what hit him.

For those who think that these words are fake tears, give me a rational explanation of being absent from guild wars before the start of new years, and banned upon return because he tried to login from another country without any activity other than that. I'll gladly accept it.

*EDIT* forgot to add this: Moral of the story: have a copy of your access keys somewhere, or you're going to regret it someday.

Last edited by lazuli; Feb 16, 2008 at 02:41 PM // 14:41..
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Old Feb 16, 2008, 03:04 PM // 15:04   #25
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I wouldn't give up and explain that you don't have the keys. Wish I could be more helpful. Just explain the situation a hundred times. DON'T let the ticket close, make them respond.
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Old Feb 16, 2008, 03:07 PM // 15:07   #26
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Did you lose the boxes with the acces keys? Or whatever you got them on.

Anyway I agree with odyssey: Keep trying.
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Old Feb 16, 2008, 03:27 PM // 15:27   #27
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Quote:
Originally Posted by Earth
Did you lose the boxes with the acces keys? Or whatever you got them on.

Anyway I agree with odyssey: Keep trying.
yeah, i threw the key-cards away..even my eotn one. ive moved a few times in those two years due to studies, and i didnt think to keep them with me, since i could access them (normally) via my gw account and didnt have a reason to keep them.

the thing is that support is basically refusing to tell me why im banned, but needs something to prove ownership of my account and they wont take anything but a key that i cant provide..im at a loss
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Old Feb 18, 2008, 12:47 AM // 00:47   #28
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This is probably a dumb question, but why do people get banned? Do they give you a warning of some kind first? Is it bad behavior or messing around with accounts? Just curious.
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Old Feb 18, 2008, 01:24 AM // 01:24   #29
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Quote:
Originally Posted by lazuli
yeah, i threw the key-cards away..even my eotn one. ive moved a few times in those two years due to studies, and i didnt think to keep them with me, since i could access them (normally) via my gw account and didnt have a reason to keep them.

the thing is that support is basically refusing to tell me why im banned, but needs something to prove ownership of my account and they wont take anything but a key that i cant provide..im at a loss
It's always a good idea to keep your cd key cards, I have them all in multiple locations incase something happens.

I'm not sure as to why you got banned but maybe it came from the mallyx exploit? they could still be checking logs and banning for it?

that's the last thing I heard as far as mass banning goes so maybe you got mixed in there?
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Old Feb 18, 2008, 01:29 AM // 01:29   #30
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If you did nothing wrong, then you shouldn't have to worry about it. Anet has made mistaks before.
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Old Feb 18, 2008, 01:36 AM // 01:36   #31
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from what you describe, it sounds like the reason they won't take anything except the cd keys is because you accessed gw from two different regions (china and taiwan).

If you're not ticketing anet with the email that the account was under, i suggest you do so, and use that as your leverage to show ownership of the account.

I also believe that describing any items, chars, armor, etc... on the account in question would be helpful

Goodluck, and I feel your pain
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